Privacy Policy

Information We Collect

• •Account information: name, email, phone number, address (for shipping & billing)
• •Payment information: processed securely through Stripe (we never store full card details)
• •Order history: products purchased, order dates, amounts
• •Communication: messages sent through our contact form or support email
• •Analytics: browsing behavior, device type, general location (via Google Analytics)
• •Cookies: to improve site functionality and remember preferences

How We Use Your Information

• •Process and fulfill your orders
• •Send order confirmations, shipping updates, and customer service communications
• •Improve our website and services through analytics
• •Comply with legal and regulatory requirements
• •Prevent fraud and protect our platform
• •Send promotional emails (only if you opt in)

Third-Party Services

• •Vercel: hosting & CDN
• •Stripe: payment processing
• •Clerk: authentication & user management
• •Google Analytics: site analytics
• •These services have their own privacy policies. We do not share personal data beyond what's necessary for these services to operate.

Cookies & Tracking

• •We use essential cookies to keep you logged in and remember cart items
• •Analytics cookies help us understand how you use our site
• •You can disable cookies in your browser settings, though some site features may not work properly
• •We do not use tracking pixels for third-party advertising

Your Rights & Privacy Controls

• •Access your personal data: email support@stainandsealsupply.com
• •Request data deletion: we'll delete your account and associated data within 30 days
• •Opt out of marketing emails: click 'unsubscribe' at the bottom of any email
• •Do Not Sell Your Personal Information: WE DO NOT SELL YOUR DATA to third parties
• •We are GDPR compliant for EU customers

Data Security

• •All data is encrypted in transit using SSL/TLS
• •Payment processing meets PCI DSS standards
• •We conduct regular security audits
• •Access to customer data is restricted to authorized personnel only
• •We maintain a data breach response plan

Retention & Deletion

• •We retain order history and customer account data for 7 years (required for tax/compliance)
• •You can request account deletion at any time (except for data we're legally required to retain)
• •We automatically delete unfinished transactions after 30 days

Changes to This Policy

Questions or Concerns?